Frequently Asked Questions

Everything you need to know about your sustainable essentials.

What materials are Y.O.U Underwear made from?

Our underwear is crafted from 100% GOTS Certified Organic Cotton, ensuring maximum breathability, comfort, and sustainability for your skin and the planet.

How do I know which size to order?

We provide a comprehensive size guide on every product page. If you are between sizes, we generally recommend sizing up for the most comfortable fit.

What is your return policy for underwear?

For hygiene reasons, we can only accept returns on items that are unworn, unwashed, and in their original packaging with all tags attached. Please contact us within 30 days of purchase.

Do you offer international shipping?

Yes, we ship worldwide! Shipping costs and delivery times vary by location and will be calculated at checkout. Free shipping is available on orders over a certain threshold.

How should I care for my organic cotton underwear?

To prolong the life of your garments, we recommend washing at 30°C with similar colors and air drying. Avoid tumble drying to maintain the integrity of the organic fibers.

Is your packaging eco-friendly?

Absolutely. We use 100% plastic-free, recyclable, and compostable packaging to ensure your order arrives safely without harming the environment.